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We accept the following forms of payment: Visa, Mastercard, American Express, Paypal, Money Orders, and Cashier's Check.

Back Ordered & Discontinued Items

We do our best to keep our inventory stockpiled, but we're not perfect and every so often we find ourselves out of stock. In the event that a product you ordered is not in stock or discontinued before we can update the website, we will make every effort to contact you. You are always welcome to wait for your item, or substitute another item of equal or lesser value. Items that have been discontinued are eligible for a full refund on the purchase price.

All items in your order must be in stock before your order ships. If the items are not in stock order time can exceed stated time.

Returns and Exchanges

Sorry to be jerks, but we currently only offer refunds when an items has been discontinued.

If you would like to exchange your merchandise, feel free. We accept returns of clean, unwashed, and unworn merchandise within 30 days of purchase for exchange of an item of equal or lesser value (less shipping costs). Replacement orders are shipped upon return of product in a sellable condition. Be patient and give us 2 weeks to complete the exchange or refund process.

When you're returning an item for exchange, make sure you send us back the packing slip with a love note that tells us why you hate what you got, what you'd like in exchange, and any address changes. Any price differentials will be charged/credited to your Credit Card or original form of payment (no cash refunds). Ship returns to:

    CrazyDog TShirts
    Product Returns
    316 North Goodman Street
    Suite 100
    Rochester, NY 14607

Boring Details

Risk of Loss: If an item is lost in shipping, the customer cover shipping costs of the goods. The Title of all goods transfer to you at the point of destination.

Product Descriptions: Crazy Dog T-shirts attempts to be as accurate as possible, however, Crazy Dog T-shirts does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.

Disputes: Any dispute relating in any way to your visit and purchases at CrazyDogTshirts.com shall be adjudicated in any state or federal court in Rochester, New York, and you consent to exclusive jurisdiction and venue in such courts.

Halloween Costumes: If you return something that has been used, worn, altered, is missing items, or is without the original packaging or garment tag you will not be eligible for a refund on that item. Pretty please double-check to make sure you've included all of the pieces and packaging before returning anything so you don't think we are big jerks when we call you and tell you it's a no go.

Halloween costumes previous to October 15th can be accepted on an exchange basis. You can choose any other size if in stock or any other costume of equal or lesser value. There is also a $5 reshipment fee per costume on exchanges. Price differentials will be charged/credited to your Credit Card or original form of payment.

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