Put a nice message here.
Another message here.
How bout another one here.
xxxxx

Shipping Information and Policies

Shipping Times


With the exception of holiday handling time (March and November - December), all orders placed on our website are processed for shipping on the next business day regardless of the shipping option chosen. Orders placed after 9am on Friday will ship out the following Monday.

For all package delivery times, a 'business day' is considered any day Monday - Friday and does not include public holidays and weekends. Please visit USPS.com for a full list of Federal Holidays when mail will not be delivered. Please be advised that since most of our products are printed to order, there is often a slight delay in the shipment time.  This said, we rarely see orders recieved outside the shipping estimate windows below.

Please be advised that Express Mail package may require a signature to be delivered.   As a company, CrazyDogTshirts.com is not responsible for goods not delivered on time due to USPS holding a package when delivery is attempted on an order and held at the post office if one is not available.

CrazyDog Tshirts can fufill Domestic, APO (Military Mail), and International orders. Depending on your specific location and Shipping selections, our estimated shipping times are listed below. For more information on APO or FPO shipping, please click here. Please note that all items in your order must be in stock before your order ships. If the items are not in stock, order time can exceed stated time.

Shipping Costs


Domestic Shipping:

  • - First Class Mail (2-7 business day delivery - Starts at $4.50)
  • - Priority Mail (2-5 business day delivery - Starts at $6.99)
  • - Express Mail (1-2 business day delivery - Starts at $19.99, Signature Required)

 

Canadian Shipping:

  • - Canadian First Class (Not Trackable, Delivery within 20 business days - Starts around $7.99)
  • - Canadian Priority Mail (Partially Trackable, Delivery within 10 business days - Starts around $22.50)
  • - Canadian Express Mail (Trackable, Delivery within 5 business days - Starts around$35)

 

International Shipping:

  • - International First Class (Not Trackable, Delivery within 20 business days - Starts around $7.99) - Delivery time varies by country/customs
  • - International Priority Mail (Trackable, Delivery within 10 business days - Starts around $22.50)
  • - International Express Mail (Trackable, Delivery within 5 business days - Starts around $35)
  • - Global Express Guaranteed (Trackable, Delivery within 3 business days - Startsaround $55)
  • - Global 2-Day (Trackable, Delivery within 2 business days - Starts around $120)

If you have any questions about shipping please email us at CustomerService@CrazyDogTshirts.com.


International Taxation

Depending on your delivery location and order size, your order might be subject to import taxes imposed by the country of delivery. If your country does have taxes on imports, these import taxes are not covered by the postage charge on your order with Crazy Dog, and you will be required to pay them to receive your package. It is unlawful to request that Crazy Dog change any information on all or part of your order to avoid these taxes.


Order Tracking

All Domestic (US) orders will be emailed a tracking number to the email address provided at the time of purchase. You can use this tracking number to determine the location and estimated delivery time on your package by visiting the USPS.com Track & Confirm page. Please note that USPS can take up to 12 hours after the order is shipped to provide accurate tracking information.

Orders placed after 9am on Friday will ship the next business day (Monday), regardless of the shipping option chosen.

All International First Class orders are provided a Customs Declaration Number to identify your package at Customs, which is different than a Domestic Tracking number. Please do not use this number to track on USPS.com as USPS will not track International Packages. Canadian Priority mail will be provided a partially trackable Customs Declaration Number that will allow for the recipient to determine if the package has cleared Canadian Customs, however USPS will not track the order past this point.

 

Fraud Prevention

For Credit Card Orders

In an effort to protect our customers from Identity Theft, Crazy Dog Tshirts will examine each order to help determine and prevent fraudulent purchases. Due to increased security measures, you may receive an e-mail from our Customer Service department attempting to verify the validity of your order. As a part of this procedure, you may be asked to verify specific information on your order that will help us to determine if this order is legitimate.

Communication attempts will be made via the email or phone number provided at the time of the order. We appreciate your cooperation, and apologize for any inconvenience this causes you.

For PayPal Orders

For your security, we are unable to change the shipping address of any order placed via PayPal. If you require a PayPal order to be shipped to a different address, please make the applicable change in your PayPal account before placing the order.

 

Holiday Shipping

March 1 - 15th, November 1 - December 31

Please keep in mind that the Postal Service often experiences delays during the busy holiday season, and we ask that you please plan your purchase appropriately with this in mind. Orders during this time frame are processed as soon as they come in and in most circumstances cannot be changed or cancelled after the order is placed.  Tracking numbers are always given as soon as possible, however during November and December orders will actually leave our facility for shipping within 3-4 business days, and your shipping windows will apply once the package leaves the facility, no sooner.  We do have extended hours during this time and we work tirelessly to ensure your package leaves our location as quickly as possible.

Holiday Shipping Cutoff Dates

We follow the below schedule for order cut-offs to guarantee delivery by December 24th, 2014 (Christmas Eve).  We are not in the offices on 12/23 - 12/25 and 1/1/2014.

  • Standard International Service and APO/FPO - Order by December 3rd
  • Priority International Service - Order by December 6th
  • Express International Service - Order by December 13th
  • First Class (Standard) US Deliveries - Order by December 15th by 10am EST
  • Priority (Expedited) US Deliveries - Order by December 16th
  • Express (Next Day) US Deliveries - Order by December 18th by 2pm EST